Welcome to the WPressly!
Acceptance of Terms
By using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using our services on behalf of an organization, you represent and warrant that you have the authority to bind that organization, and your acceptance of these Terms will be deemed as the acceptance by that organization.
Changes to Terms
WPressly reserves the right to update these terms at any time. Users will be notified of significant changes via email or through our website.
User Conduct
You agree to use the Website in accordance with all applicable laws and regulations. You are solely responsible for all content you post, transmit, or otherwise make available on the Website. We reserve the right to terminate your account or restrict access if we believe, in our sole discretion, that your conduct violates these Terms.
Privacy
Your use of the Website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.
Intellectual Property
All content and materials available on the Website, including but not limited to text, graphics, logos, images, and software, are the property of the Website or its licensors and are protected by applicable intellectual property laws.
Termination
We reserve the right to terminate or suspend your account and access to the Website at our sole discretion, without notice, for any reason, including violation of these Terms.
Disclaimer of Warranties
The Website is provided “as is” and without warranty of any kind. We make no warranties, express or implied, regarding the reliability, accuracy, availability, or completeness of our services.
Limitation of Liability
Users agree to:
Provide accurate and up-to-date information during registration.
Use the services in compliance with all applicable laws and regulations.
Not engage in any activity that could harm our services or reputation.
When user use servers or hosting for abuse or spam WPressly has the right to cancel the services without consulting the user, and user does not have the right to recover the money paid
Payment and Fees
Users must pay all fees associated with the services they subscribe to.
Fees are non-refundable unless otherwise stated.
Thank you for using the Website!
Governing Law
These Terms are governed by and construed in accordance with the laws of your jurisdiction. Any disputes arising out of or relating to these Terms will be resolved in the courts of your jurisdiction.
SCOPE OF THE SLA
Our clients will be compensated as per the terms set out below.
To apply for service compensation, you must create a ‘Service Level Agreement claim’ via a support ticket on our billing area from the appropriate client account. We do not accept claims from a client account not associated with the affected service. Such a ticket must be submitted within one week (seven days) of the start of the incident that led to the outage. All SLA claims will be investigated by our team, who will assess whether the SLA claim is compliant with the terms of this agreement. The decision to uphold the claim is at the sole discretion of WPressly, and any claims we believe to be fraudulent will be immediately rejected. We reserve the right to deny SLA claims if we believe that the client has purposefully attempted to cause a service disruption to claim against this policy. The SLA is only valid for direct clients. We cannot be held liable for downtime caused by any reseller of our services. We may choose, without prejudice, to compensate for outages that fall outside of this policy.
LIMITATIONS OF THE SLA
Our SLA does not apply to the following circumstances which lead to service interruptions. To support our service, we may occasionally carry out maintenance on our service that results in temporary downtime. We will, however, announce all planned maintenance via an email, on our Discord server, and on our website in easily accessible locations, but will not compensate clients for such downtime. We will not compensate clients for interruptions or outages not caused by WPressly, such as the client installing third-party files, software, or custom scripts, nor will we compensate clients should they exceed the allocated resources dedicated to their service which then leads to interruptions or outages.
Hardware Failures
Failures resulting from hardware damage not directly caused by WPressly.
Backup Restoration
In the event of data restoration from backups, only the last available backup will be restored. Accordingly, WPressly is not liable for any data loss that may occur between the time of the last available backup and the time of the outage.
Contact Us
If you have any questions about these Terms of Use, please contact us at support@wpressly.com.